Policies

Appointments and Drop Offs

To allow plenty of time for all patient visits and scheduled surgical procedures, we operate primarily by appointment. While we work hard to stay on schedule, emergency cases receive top priority, so occasionally a scheduled appointment is delayed. 

For your convenience, drop-off appointments are available. You can drop off your pet sometime in the morning and our doctors will complete the exam as time permits during the day. When the doctor is finished, we will call you to go over the diagnosis and give you discharge instructions. For the safety of all the animals in our care, vaccinations on all pets must be up to date. 

Safety First

Please make sure your dog is properly leashed and under your control while in the waiting area or exam rooms and that cats are securely contained an appropriate cat carrier or on a leash. Remember, visiting the vet can be stressful for some pets, and they may be uneasy around new people, new surroundings and other pets. For everyone’s safety, we ask you to restrain your pet. Please be sure your pet is on a leash or in a pet carrier before entering the waiting room.

Payment Policy

Payment is due at the time of services. At Animal Care Center of North Jersey, we offer the following payment options:

  • CareCredit – This is a credit card specifically for veterinary care. Clients can apply for approval and no interest is due if the balance is paid within six months. For more information, or to apply for a CareCredit card, please visit CareCredit.com
  • Scratchpay – Scratchpay provides you with simple, transparent payment plans that fit any budget. Payment plans are risk-free and have no hidden fees, no prepayment penalty, and no deferred interest. For more information, please visit Scratchpay.com
  • For your convenience, we also accept credit cards, cash and personal checks.

Please ask our staff if you have any questions about these options.

Privacy Policy

We do not collect or give out any information to any third-party vendors or internet businesses. No information will ever be disclosed to outside parties from us or our web site hosting company.

It’s that simple! And we strictly adhere to this policy.

Animal Care Center of North Jersey recognizes the importance of protecting the personal privacy of its clients, its patients, and those individuals who simply visit our site.

Your privacy is also protected in our hospital. At no time is any information given out about the client or the pet without the consent of the owner.

Make an appointment
with us today!